Conditions of Use

Sale of Alcoholic Beverages:
You must be over the age of 21 to purchase alcohol. The Los Angeles Wine Company makes every effort to ensure that alcoholic beverages are not sold or delivered to anyone who is under the age of 21. By using this site and placing an order you guarantee to us that you are 21 years of age. Proof of age at time of delivery (Adult signature required) or pick-up may also require positive ID.

Placing an Order:
Orders that are placed for in-store pickup are fulfilled within 24 hours when possible. Orders placed for shipping Thursday through Sunday are shipped on the following Monday. All orders that take greater than 3 days to arrive UPS Ground will ship the following Monday after the order is placed unless otherwise requested. Shipping charges are based on delivery area and package size weight, and level of service. All out of state shipments avoid California sales tax. We do not accept orders via email, fax, or phone in our Los Angeles store.

Shipping Restrictions:
Your best shipping value continues to be on a 12 bottle full case order. Shipping rates vary according to zip code and are determined by package size, weight, and level of service.

Package sizes are as follows:
1-3 bottles = quarter case rate
4-6 bottles = half case rate
7-12 bottles = full case rate

1 magnum = quarter case rate
2-3 magnums = half case rate
4-6 magnums = full case rate

Larger format and odd size bottles (3.0 L, 6.0 L, etc.) are available for shipping on the website as well.

Some states do not allow the direct shipment of wine. Please consult your local Alcohol Beverage Control board regarding your local and state laws. The Los Angeles Wine Company makes no claims or representations concerning the laws in other states regarding shipping or importation of wines and all buyers assume all risk with regards to this service. All wines are sold in California and title passes to you in California. The buyer is responsible for the shipping charges on any returned merchandise.

Shipping Insurance:
Shipping insurance is only included up to $100 of the value of the shipment. If you would like to request additional insurance for your order, please do so in the "Comments" section on the shopping cart page. It is an additional $1.00 per $100 in value. Your order will be modified accordingly.

Cancellation of an Order:
Unless an order is canceled the same business day on which it is made, it is subject to a 10% re-stocking fee. Any order that is canceled that is in transit is subject to the shipping and return shipping charge paid for by the buyer.

Merchandise Return:
We stand behind the quality of each and every product we sell. If for any reason you are displeased with your purchase, simply return the bottle within 30 days of purchase with receipt and we will gladly replace, exchange or offer store-credit in return. It is unlawful for the Los Angeles Wine Company to return or exchange surplus alcohol purchases.

Extreme Weather:
The Los Angeles Wine Co. will no not and cannot be held responsible for any damages to wines incurred during extreme weather. Weather damage is not covered by insurance. Shipping is at your own risk. Shipping Holds may be requested during these periods of time. If you do not request a hold, your order will ship on the next available ship date. Please check your local weather before placing your order.

Shipping Holds:
Shipments that involve special needs or weather holds for future shipping can and will be accommodated at no charge. Please provide detailed instructions at the time you place your order.